Contact Us

Trading Hours: 

Mon - Fri    7.30am - 5.00pm  AEST    (8.30am-6.00pm AEDT)        
Sat -           Closed
Sun -          Closed

For international customers - our time zone is GMT +10 / AEST (no daylight savings)
 

Live Tech Support -
Live tech support is offered during business hours unless too busy (and on occasion outside normal hours)
At the bottom of every page is a Pop-Up bubble.

Email - for efficient service/response please use the correct email address below based on your enquiry.                          
New sales enquiries -                          sales@spaparts.com.au 
Existing Order enquiries -                    orders@spaparts.com.au
Techncal Support enquiries -               support@spaparts.com.au
Parts Identification Service -                partsID@spaparts.com.au
General enquiries -                              admin@spaparts.com.au
Account enquiries -                              accounts@spaparts.com.au

Email is the preferred & most efficient contact method - please include details on make/model/sizes and images of the parts you are requesting information on to help facilitate the most accurate timely response. Please minimise image size before emailing - preferably under 500KB ea.

Local Calls -        
1300 736 025
(07) 31733777

International Calls -                         
+61 (0)7 31733777

Apple iMessage -
0429492444 or adamausspaparts@gmail.com (this email address is not monitored for normal emails - iMessage only)

MMS images -
Send images for parts ID, description AND email address to 0429492444 (you MUST include a message with email address to receive any return correspondence)
This service is for inbound images to be sent only. 
No calls will be received nor texts or messages returned from this number. Include a brief text message AND email address for reply, with images. We cannot reply if no email address is included. 
Email or Apple iMessage are still our preferred methods to receive images as we can easily reply with links to the parts you require. 
 

Office & Warehouse Address -                      
Australian Spa Parts
3b / 242 New Cleveland Rd
Tingalpa,
Qld, 4173, Australia 


ABN 20088152550